Many organizations have analyzed and made improvements to their maintenance program, but few have truly optimized the business of maintenance. Where does your organization stack up against world-class industry leaders and how can your maintenance department break out of the cost center mold and add real value? Our analysis pairs data-rich benchmarking via our Maindex database with the deep insights of true maintenance and reliability experts, guided by our MainMap assessment tool. Our cross-functional teams include maintenance, reliability, and operations technology experts. The result is a full picture of where you are today, an understanding of where you stand against industry competition, and a customized roadmap to unlock greater value.

The most successful organizations take an approach that quantifies and optimizes the maintenance organization’s value in enabling production output. Our approach takes into account maintenance, reliability, and operational context factors to accurately plot where your maintenance program stands in the bigger picture and how to optimize the value maintenance provides to the organization. We support the creation of strategies that are informed by the best in reliability and digital analytics, including:

• Strategic asset management plans
• Effective equipment strategies
• Selected maintenance strategies
• Contract and contractor strategies
• Organizational structure. See Operations & Asset Management for more details

Maintenance productivity is greatest when the work order management process is humming. The basic mechanisms for work identification, prioritization, planning, scheduling, execution, and closeout are well established. Regardless, most organizations still struggle to overcome a reactive culture and inefficient work-arounds that cripple quality and productivity. We have extensive experience in creating healthy processes and cultures around work order management. Additionally, we have specific expertise to improve, train, and coach on your work identification, gatekeeping/prioritization, planning, scheduling, and execution. From planning and scheduling best practices and tools to the implementation of planner norms and even precision maintenance techniques, we can address your needs from start to finish. In all, our approach is proven in improving hands-on-tool time (HoTT) productivity by 30% or more for most clients, as well as creating better, more proactive maintenance results that lower costs and improve overall equipment effectiveness.

We tailor our approach to integrate the right people, knowledge, and tools from across our expertise areas for each project. We aim for every maintenance project to incorporate our reliability analytical capabilities and expertise. Additionally, we bring a unique combination of maintenance, reliability, and operations technology expertise to help you apply the right digital technology to optimized processes. Please see our Reliability and Digitalization expertise pages for more information on those areas.

Even if work order management and maintenance strategies are in good shape, many organizations still suffer from inefficiencies in their maintenance business management processes and approaches. Our experts bring a unique combination of business acumen and maintenance expertise to help you get the most maintenance and reliability value out of:

• Spare Parts and Warehouse Management. For more details, see our Spare Parts and Warehouse Management page.
• Data-driven budgeting and planning
• Contract and contractor management