our policies

Using T.A. Cook's Trademarks

T.A. Cook´s company name and logo, and all related product and service names, design marks, and slogans are the trademarks or service marks of T.A. Cook & Partner Consultants GmbH.

Following is a partial list (as of 02/06/2014) of T.A. Cook's trademarks and registered trademarks in Germany and several other countries. Please note that laws concerning use and marking of trademarks or product names vary by country. Not all common law trademarks used by T.A. Cook are listed on this page. Failure of a trademark to appear on this page is not a waiver of any intellectual property rights that
T.A. Cook has established, and does not mean that T.A. Cook does not use the trademark nor does it mean that the product is not actively marketed or is not significant within its relevant market.

Those trademarks followed by ® are registered German, European and U.S. trademarks of T.A. Cook. All others are unregistered trademarks or common law marks of T.A. Cook in Germany, the European Union, South America and the U.S.

Registered Trademarks (®)

  • T.A. Cook
  • T.A. Cook Consultants
  • T.A. Cook Conferences
  • Team Concept
  • TARfighter

Proprietary Trademarks (™)

  • ACEF – Asset Complexity Equivalent Factor
  • APMI – Asset Performance Management Index
  • DAM – Dynamic Asset Management
  • Delivering Unique Expertise
  • Driving Performance Excellence
  • EPI – Equipment Priority Index
  • InSite
  • M2EI – Maintenance Efficiency & Effectiveness Index
  • MPI – Maintenance Performance Index
  • Maintenance Value Rate (MVR)
  • ProXelerator
  • T2EI – Turnaround Efficiency & Effectiveness Index
  • TAI – Target Achievement Index
  • S.T.E.P. – Shutdown & Turnaround Efficiency Program

T.A. Cook carefully limits the use of its logos and trademarks. No other company may use T.A. Cook's logos or trademarks unless it has the express written permission of T.A. Cook, or is licensed by T.A. Cook to do so. To obtain permission to use any T.A. Cook logo or trademark, please contact Ute Csiser-Bernhardt on +49 30 884 307-0 or email her at u.csiser-bernhardt@tacook.com.


General Rules for Proper Reference to T.A. Cook Trademarks

The first reference in text to all T.A. Cook trademarks should be preceded by T.A. Cook and followed by the proper trademark symbol. Instead of using these trademark symbols you may use the appropriate trademark attribution notice, for example: TARfighter is a trademark of T.A Cook & Partner Consultants GmbH, registered in Germany and other countries.The form or representation of the trademark, including capitalization or punctuation, should not be changed. Example: TARfighter
T.A. Cook's company name and trademarks should not be misspelled or incorrectly capitalized.

Other company, product, or service names may be trademarks or service marks of others.

1. Scope
Our offers and services are provided exclusively on the basis of these general terms and conditions. Counter confirmation with reference to other terms and conditions is hereby expressly excluded.

2. Offers and Prices
(1) Our offers are always non-binding and subject to change without notice.
(2) Prices are exclusive of the statutory value-added tax.

3. Payment
(1) Our invoices are payable within 14 days.
(2) If the customer falls into arrears, T.A. Cook has the right to charge interest of 8 % above the respective interest rate of the European Central Bank.

4. Liability
T.A. Cook and its legal representatives and vicarious agents are only liable for intent or gross negligence. In case of a gross negligent violation against non-essential contractual duties T.A. Cook shall only be liable in the amount of the foreseeable, contract typical, immediate average damage. The aforementioned liability disclaimer shall not concern liability for damage to loss of life, bodily injury or damage to the health of a person.

5. Property Rights
All intellectual property rights, including all copyrights, know-how, trademarks, registered designs and inventions provided by T.A. Cook are and remain the property of T.A. Cook. The possibility to transfer rights of use is subject to a separate agreement.

6. Confidentiality/Non-solicitation Agreement
(1) Information of a particularly sensitive nature will be treated as confidential.
(2) The client will not actively solicit or allow solicitation by known third parties of any T.A. Cook employees actively involved on the project. The client will be considered to be in violation of this rule if within six months after completion of the contract, a T.A. Cook employee works for or provides services to the client. In case of a violation of the non-solicitation agreement the client is obliged to pay a penalty equivalent to six months’ gross salary and also pay an indemnity equal to the lost profit expected over six months attributable to such an employee.

7. Specific Conditions for Events - please refer to Events T&Cs

8. Governing Law/Place of Jurisdiction/Place of Performance
(1) The law of the Federal Republic of Germany is solely applicable. Application of the UN Convention on Contracts is expressly excluded.
(2) The place of jurisdiction is Berlin.
(3) The place of performance is Berlin, or in case of consulting projects the agreed location, and with regard to events the announced event location.

9. Final Provisions
If individual provisions of these terms are or become void, invalid, or contestable, then they shall be interpreted and amended so as to achieve as closely as possible the intended commercial purpose in a legally permissible manner. The remaining provisions shall remain unaffected. This applies in like manner to any loopholes in need of amendment.

Berlin, August 2014

Registration Cancellation and Substitution

Cancellations must be made in writing at least two weeks before the beginning of the event. In this case we will charge a processing fee of £175.00, €200.00 or $250.00 dependent on the currency of the event that you have registered for. Cancellations received less than two weeks before the event will be liable for the full registration fee. This also applies to registrants who do not attend the event. If a participant cannot attend for whatever reason, it is of course possible to nominate a substitution. Substitutions must be received in writing, must be addressed to the registration office and must include the names of both the original and the substitute registrants.

We reserve the right to cancel your registration or refuse access to the event.

Participation in an event is only possible if payment has already been received, or if it is submitted at the event via credit card payment or bankers draft/cheque. Please note that non-attendance for any reason is subject to the cancellation terms laid out above.

You agree to indemnify and hold T.A. Cook Consultants and its business lines harmless against any and all loss, liability, damage, costs, expense, claims, proceedings and actions arising out of any negligent act or omission of client or their representatives; including any breach of these terms and conditions.

Attendee is responsible for arranging appropriate insurance cover in connection with their attendance at this event, including prevention, postponement or abandonment. T.A. Cook and its business lines cannot be held liable for any loss, liability or damage to personal property.

T.A. Cook and its business lines are not liable for damages due to technical malfunctions that may occur. We bear no responsibility if it is necessary to exchange, cancel, modify or postpone an event due to an unforeseen event or act of God, including, but not limited to, armed conflict, civil unrest, terrorist threats, natural disasters, severe weather, significant influence on transport.

Organisers’ Changes
We reserve the right to make changes to the event programme or to cancel the event in the case of insufficient delegate numbers. In this case, the delegate attendance fee will be refunded in full, though we are not liable for any further costs incurred by delegates in connection with their attendance. We do our best to ensure all presentations are available for electronic download, but in some cases, cannot guarantee that speakers will make their presentations available for sharing post-conference.

Data Policy
By registering for this event, you grant us permission to keep you informed of future events and content within your field of interest. We will only send you relevant information (by email, post or telephone) and you can unsubscribe at any time. Your details will only be held on the T.A. Cook internal database and will not be supplied to 3rd parties without your prior knowledge and permission. If you wish to unsubscribe immediately, please send an email to info@tacook.com with “unsubscribe” in the subject line. For further information, please visit uk.tacook.com/service/privacy-cookie-
Governing Law/Place of Jurisdiction/Place of Performance
(1) The law of the Federal Republic of Germany is solely applicable. Application of the UN Convention on Contracts is expressly excluded.
(2) The place of jurisdiction is Berlin.
(3) The place of performance is Berlin, or in case of consulting projects the agreed location, and with regard to events the announced event location.
Photography and Videos
We plan to take photographs and video material at the event and reproduce them in educational, news or promotional material, whether in print, electronic or other media, including event websites. By participating in this event, you grant us the right to use the photographs and video footage for such purposes. All photos and videos become the property of T.A. Cook. These may be displayed, distributed or used by T.A. Cook for any purpose. Should you wish to opt-out of this, please contact us at info@tacook.com.